We're searching a driven and passionate Specialist to join our growing Customer Operations team in Pune. In this role, you will be the first point of communication for our customers via our online chat platform. You'll offer exceptional service, resolving a wide range of customer inquiries in a timely and effective manner.
If you have a excellent understanding of customer service principles, are comfortable with technology, and demonstrate excellent communication techniques, we encourage you to consider this opportunity.
- Duties include:
- Responding to customer questions via live chat
- Assisting with technical issues and providing product information
- Updating accurate customer records in our platform
- Communicating with other departments to ensure a seamless journey
Become part of Eclerx as an Inbound Chat Analyst in Pune
Are you driven about providing excellent customer service? Do you have a knack for connecting with people online? If so, then this role might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll answer their queries, deliver support, and ensure a positive customer experience.
At Eclerx, we offer a vibrant work environment where you can advance your skills and play a role in our success. We also provide attractive compensation and benefits packages to ensure our employees are Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune valued.
Should you in this exciting opportunity, please apply today!
Client Services : Inbound Chat Analyst Opportunity at Eclerx Pune
Are you a enthusiastic individual with proven customer service skills? Do you thrive in helping users resolve their queries in a timely and professional manner? If so, then this rewarding Live Chat Specialist Role at Eclerx Pune could be the perfect fit for you!
At Eclerx, we are dedicated to providing outstanding customer service. Our group of talented experts work together to offer a smooth customer experience.
- In the role of Customer Operations - Inbound Chat Analyst, you will be responsible for:
- Assisting to client requests via live chat in a professional manner.
- Addressing common issues effectively and efficiently.
- Directing complex issues to the appropriate specialist.
- Providing a valuable customer experience.
If you are ready to join our successful team and make a real impact on our customers, we encourage you to apply!
Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)
Eclerx is looking for a skilled and enthusiastic Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the primary liaison for our valued customers, providing top-notch support via live chat. If you have a solid understanding of customer service principles and a ability to handle customer queries effectively, we encourage you to submit your resume!
- As an Inbound Chat Analyst, you will: Provide prompt and efficient support to resolve customer inquiries
- Responsibilities include: Identifying and escalating complex issues to appropriate teams
- Qualifications: Proven customer service experience
We offer a rewarding work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!
Launch Your Career as an Inbound Chat Analyst at Eclerx Pune
Are you a driven individual with exceptional customer service skills? Do you thrive in a fast-paced environment and value helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect opportunity for you!
At Eclerx Pune, we are passionate to providing our customers with a exceptional experience. As an inbound chat analyst, you will be the primary liaison for our clients, resolving their inquiries in a professional manner.
- Gain valuable experience in the customer service industry
- Develop your communication and problem-solving skills
- Work in a collaborative and supportive team environment
- Be rewarded with competitive compensation and benefits
If you are ready to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.
Analyst - Customer Operations: Inbound Chat Role at Eclerx (Pune)
Are you a enthusiastic individual with proven customer service skills? Do you enjoy addressing customer inquiries in a fast-paced environment? If so, then this rewarding opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.
As an Inbound Chat Analyst , you will be the first point of interaction for our valued customers, delivering timely and effective solutions to their concerns . You will employ your expertise to resolve a spectrum of customer issues through our online chat platform .
- Responsibilities include but are not limited to:
- Promptly and professionally responding to inbound chat inquiries
- Identifying and understanding customer needs
- Providing clear and concise solutions to customer problems
- Documenting customer interactions accurately
- Collaborating with other team members to ensure seamless customer service
If you are a results-oriented individual with strong communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply!